The Nxtra Difference
After switching to cloud, and hosting their infrastructure on Nxtra Cloud, the organization experienced a multitude of advantages:
Customization : The cloud solution has empowered the organization’s developers to focus on building apps based on their business needs and customize according to the needs of the customer. This was not possible in the older model where developers had to spend a lot of time making changes to the apps to accommodate the traditional datacenter’s limited capabilities.
Cost Benefit : After moving to the cloud and hosting their infrastructure at the Nxtra Cloud servers, the traffic to their call center agents went down and resulted in significant cost savings.
Scalability : Nxtra Cloud offers them the much needed elasticity and scalability. Their business no longer needs to wait because of capability limitations. As soon as there is a demand, their company has the infrastructure ready to meet it dynamically.
Improved Customer Experience : This solution has also helped them to improve customer experience in terms of service delivery and product offerings.
Competitive edge : The use of Nxtra Cloud has given them a unique competitive edge that is instrumental in helping them innovate quickly.